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Creating Your Own Building Rapport Roleplay

Customisation guide

This handy guide provides instructions, examples, and tips that help you lay a solid foundation for creating your custom Building rapport scenario.

Good direction draws the best performance out of AI, and we’re here to share our tried and true techniques with you. Use this guidance to create a unique and immersive experience for your learners.

 

Contents

This guide covers how to effectively fill the customisation fields on BSGO:

1. Title
2. Roleplay description
3. Learner and AI character roles
4. Learner and AI character role types
5. Hint
6. Transcript submission

Use the links above to jump to a specific section of this guide. 

Title

The title of your custom roleplay is displayed in BSGO for you and in the app for the learner. You have 70 characters to work with (roughly 15 words), so keep it snappy yet identifiable. You can even try to engage the curiosity of your learners with it!

Feel free to take inspiration from one of our examples.

A chat between two students scenario

Major in mingling: chat with a fellow psychology student

A chat between two professionals scenario

Build rapport, not reports: meet someone from a different department

 

Roleplay description

This is the roleplay description that learners will see in the app. 

Give a short overview of what the roleplay is for, rather than what the learners need to do. They’ll receive instructions with all the information at the start of the roleplay. 

Tailor the description to your customised scenario. You have 280 characters to work with (roughly 50 words). 

Feel free to take inspiration from one of our examples.

A chat between two students scenario

In this AI-powered simulator, you can practice natural conversation skills by connecting with a fellow student you haven't met before. This casual chat helps you build confidence in finding shared interests and making new connections. Ready to roleplay?  

A chat between two professionals scenario

Try connecting with a fellow professional beyond shop talk and work tasks. In this AI-powered simulator, you can practice building relationships by finding common interests and creating a sense of natural ease. Ready to roleplay? 

 

Learner and AI character roles

For safeguarding purposes, this simulator only allows peer-to-peer interactions: students practise with other students and professionals with other professionals.

When you select 'Student' as your learner role, the AI character’s role will automatically be set to 'Student' as well, and to ‘Professional’ if you select ‘Professional’.

This safeguarding measure is in place to try and maintain appropriate power dynamics and prevent scenarios that could enable inappropriate student-authority figure interactions.

Learner and AI character role types

A chat between two students scenario

You can customise the specific type of student the learner and the AI character are to roleplay. Choose from FE, HE, T-Level, or Vocational, using the dropdown menus. Keep in mind that your chosen student types do not need to match. For example, an FE student can have a chat with a vocational student.

A chat between two professionals scenario

You can specify the profession of the learner and the AI character by typing in the free text fields. Keep in mind that the professions do not need to match. For example, the learner can be a pastry chef meeting an AI character who is a civil engineer.

Hint

Let the learner know something interesting about the AI character they’re about to meet. To ensure the best AI performance, write it in the third person without using any pronouns. 

This can be a hobby or a useful characteristic. The learner will see this when they enter the simulation and it may help them handle their nerves or find common ground with the avatar.

You have 280 characters to work with (roughly 50 words).

Feel free to take inspiration from one of our examples.

Student

Loves true crime podcasts and is fascinated by criminal psychology. A very good amateur baker and often brings homemade treats to study groups.

Professional

Passionate about sustainable living and exotic plants and is currently learning Spanish. Also, a huge coffee snob.

 

Transcript submission

Toggle on or off to decide whether you want the learner to submit their transcript for review. The toggle being on means the user must submit the transcript; it being off means the user may choose to submit their transcript, but doesn't have to.

Try your roleplay

Go to My Modules, click Actions next to your AI Roleplay template (e.g., Debating), then select Play Module. Look for your customisation—and start playing!

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