Learners are emailed completion certificates upon completion of activities.
Learners receive completion certificates via email once they successfully complete modules, roleplays, or exercises.
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Delivery: Certificates are automatically sent to the email address associated with the learner’s account.
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Format: Certificates are included in email and badges are linked and can be downloaded for easy sharing.
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Timing: Emails are usually delivered within a few minutes of completion, but may take up to an hour in some cases.
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Troubleshooting:
Didn’t receive your certificate?
Check your spam or junk folder, verify your account email with your facilitator, or contact support if it’s been more than 24 hours.