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Getting Your Completion Certificate

Learn how completion certificates work in Bodyswaps and what to do if you don't receive yours.

What is a completion certificate?

A completion certificate is a document automatically issued to you when you finish an activity in Bodyswaps, serving as official proof of completion.

Example Bodyswaps completion certificate email

When you receive your certificate

Your completion certificate is automatically emailed to you as soon as you complete an activity in Bodyswaps. Delivery is typically within a few minutes.

Why your email address matters

If you self-register for Bodyswaps, double-check your email address for typos when signing up. Your certificate is sent to the address on file — if that address is incorrect, the certificate won't reach you. If you've already registered with a wrong address, contact your facilitator to update it.

If you haven't received your certificate

  1. Check your spam or junk folder. The certificate is sent from admin@bodyswaps.co.
  2. If you still can't find it, contact your facilitator. Facilitators can look up your certificate in the Users area, or — if the activity was completed as part of a class — within that class's progress data. They can also resend the certificate email from there.