A guide to the new functionality of Bodyswaps v2.5.0
- Release of the new Navigating Angry Conversations With Patients module
- Handling angry patients and relatives is one of healthcare practitioners' greatest challenges. As pressures on the NHS grow, staff are experiencing increasing levels of verbal abuse from the frustrated public. The emotional and physical cost of such encounters is high - not only for the doctor involved but also for other patients, colleagues and family.
- This immersive training is designed to build effective communication skills that will help with emotionally charged patient interactions and personal relationships. Created in collaboration with The Royal Society of Medicine (RSM).
- Updated closed captions:
- Managing interview anxiety, Landing the perfect job, 3 steps to answering (almost) any question and Interview simulation (EN)
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- Active Listening, Gender Inclusion, Clear Communications, Resolving Conflict, Understanding Conflict, Giving Feedback (EN & FR)
- Induction (EN)
You can learn more about closed captions in Bodyswaps (including how to turn them on) here.
Bug fixes reported by clients:- eye contact is calculation (Public Speaking simulator)
- Watching back a 5 min long recording (Public Speaking simulator)
- Observation analysis panel shows 5 rows of observations (Active Listening module)