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      BUG: Blank "Title" Screen Appearing

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      This has been remedied with version 3.0.1, please update the app to the most recent version using our Downloading the Bodyswaps App Article.

      If you are seeing a blank “Title” screen within the app, please note:

      This is a known bug affecting users with devices set to Shared 1 – Logout Warning or Shared 2 – Auto Logout.

      Workaround:
      To resolve this issue:

      1. Open the Settings within the app.

      2. Change the Auto Logout setting to NEVER.

      3. Important:

        • Remind users to sign out manually at the end of their sessions to maintain account security.

        • Before beginning, learners should go to Settings > User Profile to confirm they are signed into their own profile.

      For step-by-step guidance on accessing in-app settings, please refer to our How to Find In-App Settings guide.