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Bodyswaps Help Centre
  • Request Support
Troubleshooting
  • Getting Started
    • System Requirements & Set Up
    • Installation Guides
    • Device Guides
    • Alternative Installation Methods
  • Bodyswaps Go + 3.0
    • Bodyswaps 3.0 Features
    • Learner Tab
    • Dashboard Tab
    • User Tab
    • Documents Tab
    • Classes Tab
    • Devices Tab
  • Admins and Coaches
    • General
    • User Management and Enrollment
    • Integrations
    • Tools
    • Device and Usage Settings
    • App Release Logs
  • Learners
  • Troubleshooting
    • FAQ
  • Privacy, Security, and Compliance
  • FAQs
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      1. Bodyswaps Help Centre
      2. Troubleshooting
      • Getting Started
        • System Requirements & Set Up
        • Installation Guides
        • Device Guides
        • Alternative Installation Methods
      • Bodyswaps Go + 3.0
        • Bodyswaps 3.0 Features
        • Learner Tab
        • Dashboard Tab
        • User Tab
        • Documents Tab
        • Classes Tab
        • Devices Tab
      • Admins and Coaches
        • General
        • User Management and Enrollment
        • Integrations
        • Tools
        • Device and Usage Settings
        • App Release Logs
      • Learners
      • Troubleshooting
        • FAQ
      • Privacy, Security, and Compliance
      • FAQs

      Troubleshooting

      Resolve common technical issues including connectivity problems, performance issues, and account access.
      • Microphone Permissions
      • Start Recording button not working
      • How to find in-app settings on all devices
      • Firewalls and connectivity issues
      • Multiple Devices Error on Meta Quest

      FAQ

      • Why is a black screen appearing after opening the Bodyswaps app?
      • Why is my Learner Tab not showing?
      • How can I change the name, email or password of my account?
      • Windows 10 Enterprise N - the app is crashing on launch
      • How do I change the language?
      • Why do three dots and a black screen appear after launching the app on a Meta Quest?
      • Why does Bodyswaps Go not load or only show 'redirecting'?
      See more
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      Bodyswaps Help Centre
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      • Request Support
      • FAQs
      • Bodyswaps Go