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Setting up MFA (Multi-factor Authentication)

If you are trying to log on to Bodyswaps Go and your account has MFA enabled, you'll need to use your phone as a secondary authenticator. 

How do I set up multi-factor authentication (MFA) on Bodyswaps Go?

Setting up MFA on Bodyswaps Go requires you to register your mobile phone number to receive a one-time SMS verification code. This one-time enrolment takes under two minutes. After enrolment, you receive a new SMS code each time you log in — you do not need to repeat the enrolment process.

Steps to complete MFA enrolment

  1. Enter your username and password on the Bodyswaps Go login page. If presented with a reCAPTCHA challenge, complete it to proceed. [img: reCaptcha prompt asking to select images with stairs.]
  2. When prompted, enter your mobile phone number including the country code but without the leading +. Refer to this list of country codes (external link) if needed. [img: Add Phone number pop-up for Multi-Factor Authentication with text input field and instructions.]
  3. A 6-digit verification code is sent to your phone by SMS. Enter the code in the verification pop-up. [img: Verify phone number pop-up with instructions to enter a 6-digit code and a submit button.] [img: Screenshot of a text message containing a verification code for go.bodyswaps.co.]
  4. When the Enrolment Complete confirmation appears, click Continue. [img: Pop-up box showing "Enrolment Complete" with a message and a "CONTINUE" button.]
  5. You are returned to the Bodyswaps Go login screen. Enter your username and password again; a new SMS verification code is sent to your phone. Enter this code when prompted to complete your first authenticated login.
 
 
Add Phone number pop-up for Multi-Factor Authentication with text input field and instructions.
 
Please note the phone number must include the country code (but without the +).  
 
You will receive an SMS to verify your number and the screen will change to a pop up box where the learner can enter the code sent to their phone number:
Verify phone number pop-up with instructions to enter a 6-digit code and a submit button.
 Please enter the code sent to your mobile. 
Screenshot of a text message containing a verification code for go.bodyswaps.co.
 
On successful verification of the code, you will see a pop up box that states enrolment is complete: 
Pop-up box showing "Enrolment Complete" with a message and a "CONTINUE" button.
 
This will take you back to the BodyswapsGo login screen.
You will have to log-in again and re-enter a new SMS verification number.
 
You may also be challenged with a reCaptcha like below.
 
reCaptcha prompt asking to select images with stairs.
 
 
Once set up, you will need to enter the code you receive via SMS each time you log on to Bodyswaps Go but will not have to set up the connection each time.