Multiple Devices Error on Meta Quest

Why this happens

This issue most commonly occurs when one Meta account is being used across multiple Quest devices.

Meta does not allow a single Meta account to be actively used across multiple Quest headsets for this experience.

Recommended solution:
Create a separate Meta account for each Quest headset.

If You’ve Already Created Separate Accounts

If each headset has its own Meta account and you're still experiencing issues, follow the steps below.

Troubleshooting Steps

1. Reinstall Bodyswaps

1. Uninstall Bodyswaps from your headset.

2. Restart the device.

3. Reinstall the app from the Meta Store.

4. Launch the app again.

2. Turn Off App Sharing

If the issue persists:

1. Open Settings on your Quest headset.

2. Go to Accounts.

3. Select App Sharing.

4. Toggle App Sharing off.

For detailed instructions, refer to Meta’s official guide:
[Insert link to Meta App Sharing Help Article]

3. Perform a Factory Reset (Last Resort)

If none of the above resolves the issue, you may need to perform a factory reset.

Before proceeding:

• Ensure your account information is backed up.

• Understand that a factory reset will erase data stored on the headset.