If a black screen appears when opening the Bodyswaps app, this could be due to being connected to a managed WiFi network.
Managed WiFi networks can block various websites from being accessed. Often universities or companies utilize managed wifi networks.
Whitelists
Please reach out to the network administrator and request the following endpoints are whitelisted (or allowed) on the network:
-
Bodyswaps EU Cloud Functions: A cloud function endpoint in Europe.
URL: https://europe-west1-bodyswaps-v2-eu.cloudfunctions.net/ -
Bodyswaps Cognitive Services (Websocket): Used for cognitive services via Websocket.
URL: https://bodyswapscognative.cognitiveservices.azure.com/ -
AI Middleware: Middleware for AI processing.
URL: https://ai-middleware-qkt3ng66va-nw.a.run.app -
Microsoft Cognitive API (West Europe): An endpoint for cognitive services provided by Microsoft.
URL: https://westeurope.api.cognitive.microsoft.com -
Microsoft Text-to-Speech (West Europe): An endpoint for text-to-speech services.
URL: https://westeurope.tts.speech.microsoft.com/cognitiveservices -
Bodyswaps Public Storage: A public storage endpoint on Google Cloud.
URL: https://storage.googleapis.com/bodyswaps-public
Alternate WiFi Network
If you are unable to whitelist these endpoints, attempt access to the Bodyswaps app via a different wifi network.
If the black screen persists, please complete a support request form or email us at support@bodyswaps.co.