Users who sign in with a code in the Bodyswaps app can track their progress, resume previously started modules, and receive completion certificates.
You can check whether your profile is tracking your training progress by visiting the User Profile page in the app.
- Navigate to the Virtual Training Centre
- Select the menu button (three horizontal lines) in the top corner
- Select "User Profile"
Here, you can confirm if you are currently signed in or not.
If you are not logged in, exit the User Profile page and return to the Sign In screen (below) via the 9-dots icon (below).
Note: you may be signed out of your profile if you leave the app or are inactive for a period of time. Please confirm you are still signed in each time you begin training.
If you log into the app and your previous progress is not visible, or you have not been receiving your completion certificates, please contact your Class Facilitator. Ask them to search for your certificate and activity log in the User Tab on your profile.
If your Class Facilitator cannot locate this information, please contact Bodyswaps Support.