Bodyswaps Help Centre

Support for Admins/Facilitators

General

Accessibility

Bodyswaps is committed to making our products and services as inclusive as possible. This document explains the features we currently have in place to comply with WCAG2.2 AA standards and those we plan to add in future.

Accessibility features are controlled through an accessibility page inside the settings menu.

Virtual Reality

Virtual Reality is a relatively new medium and has its own unique challenges in this area. We endeavour to follow industry best practice and specifically the great research work that Meta has been doing into this.

If using a VR headset is not possible then we provide alternative versions of the app that works on desktop and mobile devices.

Our app can be used in either a standing or sitting position and does not require any movement around a physical environment.

We've implemented multiple accessibility features following WCAG2.2 AA standards, including:

Mobility mode - disables analytics relating to the movement of head or hands
VR safe space - ability to quickly transport to a safe virtual space if the experience is too intense.

Captioning

We implement captioning options on our training modules for all new content that we’ve produced in 2022 and have retrospectively added captions to content produced before that date.

On content that supports captioning you will see the CC logo from the main menu.

Captioning is off by default but can be enabled through the following mechanisms:

At a device level - bring up the main menu (menu button on VR, or burger icon on PC/mobile) and select Accessibility. Accessing Settings varies depending on device, click here to read how to navigate to Settings depending on your device.
On the accessibility settings screen there is a toggle to enable captions and further caption settings.

In-app capture of Accessibility Settings page with captions settings available.

At an account level - please contact your account support representative and we can enable this by default remotely for all of your registered devices.

The release of version 2.12 (August 2024) included caption enhancements, including ability to have the name of the avatar prefixed at the start of spoken lines.

High Contrast & Font Sizes

All our in-app UI and menus have a contrast ratio between 6 and 14 which is inline with international standards.

Modern VR headsets can be adjusted so that users can wear glasses whilst in VR.

Font sizes are set to be as large as possible, whilst we don’t currently support font size adjustment in the app itself due to difficulties in implementing this in VR. We do provide a companion downloadable PDF that contains texts from the app that can be zoomed in to suit users eye sight requirements from our online portal.

The release of version 2.12 (August 2024) included:

Background colour for increased contrast
Adjustable font-size up to 200%

In-app Capture of induction scene with captions with background enabled.

Screen readers

Traditional screen readers that rely on analysis web texts or meta data will not work with VR versions of the Bodyswaps app currently but can be used with non-VR devices.

The majority of our content is read out by characters, and for non-VR devices the app will read out the focused UI element when used in combination with keyboard navigation.

Click here to see a video of the screen reader in action.

Voice control

For users with mobility issues voice control can be a great alternative. Bodyswaps uses voice control extensively in our app already and where voice control is not possible we provide a back-up mechanism for interactions.

App versions 2.12 and later include the ability to operate all aspects of the app using voice.

Click here to see a video of the feature in action.

Alternative control mechanics

On desktop and mobile versions UI uses mouse or touch controls and should be compatible with any accessibility aids.

On non-VR based devices, users can use keyboard shortcuts to navigate the UI in the app.

In VR, currently the user is required to be able to hold at least one controller and able to squeeze a trigger button. In our accessibility improvements in 2024 we will add alternative control mechanisms for users that are unable to raise their hands comfortably.

Misc.